Why Choose Geetha Suppiah?
Over 20 years of experience in the service industry across diverse sectors.
Certified by the British School of Excellence, delivering global standards in training.
HRDC-accredited programs designed to meet organisational and individual development goals.
Proven expertise in customer service, grooming, and etiquette to enhance both personal and professional growth.
Customer Service Excellence
A practical skills-based program designed to improve how teams communicate with clients across face-to-face, phone, and digital interactions.
Key outcomes:
Stronger clarity and empathy in communication
Confident management of difficult conversations
Professional tone of voice and body language
Improved client satisfaction and customer experience consistency
Suitable for:
Client-facing staff, sales and service teams, hospitality staff, and operations teams.
Professional Grooming and Corporate Image
A structured program that equips employees with the skills to present themselves with confidence and consistency.
Key outcomes:
Professional appearance aligned with organisational standards
Improved first impressions with clients and stakeholders
Clear understanding of grooming expectations and brand representation
Practical routines employees can implement immediately
Suitable for:
Front-line teams, sales staff, hospitality, customer service, administrative teams, and executives who represent the brand.
Modern Business and Social Confidence
A training program focused on helping professionals navigate social business environments with ease and professionalism.
Key outcomes:
Effective small talk in meetings, events, and networking situations
Professional dining etiquette for business lunches and client hosting
Confident behaviour in multicultural or high-stakes settings
Stronger relationship-building with clients and internal teams
Suitable for:
Executives, managers, leadership teams, and staff who attend meetings, events, or external engagements.
Colour Confidence™ for Teams
A unique professional appearance module designed to help employees dress confidently, appropriately, and in alignment with the company’s brand.
Key outcomes:
Improved grooming and wardrobe choices for the workplace
Understanding of colours that enhance presence and professionalism
Consistent visual standards across teams
Increased employee confidence in client-facing roles
Suitable for:
Corporate teams, hospitality staff, sales professionals, and leadership staff.
Book Your Training Program Today
Take the first step toward professional excellence. Contact me to discuss your training needs and discover how we can create impactful, results-driven programs tailored for your team or organisation.